Call center agent

Description

The Offer Excellent career development opportunities Great work environment Leadership Role The Job You will be responsible for : Handling inbound calls and emails in a professional manner. Resolving customer inquiries and requests and ensuring strong customer satisfaction. Working with various internal teams to ensure prompt and accurate order processing and delivery. Escalating customer feedback as required. The Profile You have at least 1 year experience within a Customer Service role, ideally within the Other Services industry. You possess excellent interpersonal as well as written and verbal communication skills. You are a strong networker & relationship builder You are highly goal driven and work well in fast paced environments You are a strong team player who can manage multiple stakeholders The Employer Our client leads in customer support in Indonesia, offering innovative solutions with a blend of global insights and local expertise across key services